• Consumption Charge:
As per meter reading, charged at AED 0.568 fils per Refrigeration Ton (RT) hour.
Billed at the end of each month.
• Demand Charge:
Recurring annual charge, at AED 750 per RT per annum.
Billed quarterly in advance (for example, charges for July-September quarter to be paid in June).
Example of Demand Charge:
Yearly Demand Charge: 4.5 RT * 750 = 3375 Dirhams per year
Quarterly Demand Charge: 3375/4 = 843.75 Dirhams per quarter
• Fuel Surcharge:
Due to steady increase in fuel prices, a Fuel Surcharge will be included in the bill.
DEWA calculates this on a transparent basis and the amount will be passed on to the customer. Billed at the end of the month.
• Meter maintenance:
Charged at AED 50 / quarter towards testing and maintenance of each meter installed in the unit. Billed in the last month of each quarter.
• Connection Charge:
One-off fee to be paid by the first owner to get the connection. This is different from the security deposit.
• Disconnection fee:
In the event of service disconnection due to non-payment of bills, a disconnection fee will be added to the bill automatically. This needs to be cleared with the total outstanding balance.
For apartments – AED 1,000
For retail units – AED 2,000
• Administration Charge:
One-off fee to be paid by the first owner at the time of registration.
For monthly and quarterly charges, please visit the Empower Charges Calculator.