What is the procedure to register for Palm Utilities?

Owners:
• Visit Customer Service Center at Al Mas Tower, 1st Floor, Shop No 3, Jumeirah Lakes Towers.

• List of documents required can be downloaded here.

• Please also submit the End User Agreement and Letter of Undertaking, completed by the owner or owner’s representative.

• Upon registration, customer starts receiving bills regularly.

Tenants:
• Only registered owners of apartments and buildings are registered. Tenants may request for a copy of the bill by requesting for their address to be added as a ‘Second Billing Address’. Download the form here.

• If an owner needs to assign another individual or entity to receive a copy of their bill, they can request for a ‘Second Billing Address’ to be added. An additional copy of the bills will be send to this address.